How Are Brands Applying Social Customer Service?
exceladmin2018-12-31T11:15:02+08:00Attracting new customers—and keeping them—has always been an essential part of maintaining any successful business. Growth with new people engaging in a product or service is always good, but what's even better is when they come and then decide to stay. And with repeat business, they might even bring others to the fold by being an advocate for your products or services. In our 20/20 Vision: A Marketing Leader's View of Digital's Future report, we interviewed 200+ global marketing leaders to find out what they thought the future held for digital marketing. From this research, we discovered 61% of the organizations interviewed believe social customer service is [...]









