How To Deal With Fake Online Reviews of Your Business
exceladmin2021-03-04T08:54:34+08:00Article by: Digital Marketing Institute (DMI) Online reviews are a natural extension of “word-of-mouth” marketing. One person buys a product or service then tells their friends all about the experience they had. Studies show that 95 percent of customers read an online review before making a purchasing decision. 94% of consumers say an online review has convinced them to avoid a brand or business. Too many negative reviews can harm your reputation, and your business will suffer. But, you can fix the problem by addressing customer service problems, product failures, and other issues so that customers leave more positive reviews in the [...]









