Why Marketing Should Lead Your Digital Transformation in 2023 & How To Do It
exceladmin2023-05-30T15:59:29+08:00Article by: Digital Marketing Institute (https://digitalmarketinginstitute.com/blog/why-marketing-should-lead-your-digital-transformation-and-how-to-do-it) All marketers want to create a better customer experience. It’s what can make or break an organization, as the experience a prospect or consumer has is key to not only driving conversions and revenue but customer loyalty and advocacy. 71% of senior marketers and 61% of mid-level marketers are responsible for digital transformation in their organizations according to research in ‘The Marketing Evolution: Leadership, Transformation, Skills, Challenges & the Future’. Despite this, ‘The 2021 State of Digital Transformation’ found that only 23% of CMOs co-own digital transformation, with IT more often taking the lead. But this shouldn’t be the case [...]









